Warranty & Return Policy

We stand behind the vehicles we sell. Here's what you can expect from us after the sale.

1-Year Limited Warranty

Every vehicle we sell comes with a 1-year limited warranty from the date of purchase. The warranty terms are clearly noted on your bill of sale so you always know what's covered.

What's Covered:

  • Major mechanical failures not disclosed at time of sale
  • Engine and transmission issues (for covered vehicles)
  • Drivetrain and major electrical system failures
  • Defects that were not mentioned in the vehicle listing

What's NOT Covered:

  • Normal wear and tear
  • Damage from misuse, neglect, or improper operation
  • Issues caused by lack of maintenance
  • Cosmetic issues (paint, dents, surface rust)
  • Consumable parts (filters, belts, fluids, tires)
  • Vehicles sold "as-is" (clearly noted at time of sale)

Bottom line: If something major goes wrong that wasn't your fault and wasn't disclosed, we'll work with you to make it right.

What We Check Before Selling

Every vehicle gets gone over before we sell it. We're honest about what we find:

  • Engine starts and runs properly
  • Transmission shifts smoothly on a test drive
  • Brakes, tires, and fluids checked
  • Lights, AC, and safety features function
  • Overall mechanical condition and history assessed

If we find issues during inspection, we either fix them or disclose them upfront. We price vehicles based on actual condition - no surprises.

30-Day Return Window

We offer a 30-day return window from the date of delivery. You can return a vehicle if:

  • It arrives damaged or not working
  • It doesn't match what was described
  • There are major problems we didn't tell you about
  • It's just not the right fit for you

Return Transport:

If the vehicle is damaged, defective, or not as described, we'll cover the cost of getting it back to us. If you're returning it because it's not the right fit, return transport is your responsibility.

Refunds are processed after we receive and inspect the returned vehicle. We'll issue your refund within 5-7 business days.

A Few Important Notes

A used vehicle is a used vehicle. It's going to have some wear. Minor cosmetic issues, small dents, light scratches, normal mileage - that's all part of buying used. We price accordingly and don't try to hide it.

Some vehicles are sold "as-is." Occasionally we'll have a vehicle that needs work or is being sold as a project. These are clearly marked and priced accordingly. No warranty applies to as-is vehicles.

Document any damage on delivery. If a vehicle arrives damaged, note it on the delivery receipt, take photos, and contact us within 24 hours. This helps us process any claims quickly.

Keep your receipt. You'll need it for any warranty claims or returns.

Questions or Issues?

If something goes wrong or you have questions about warranty coverage, just give us a call. We're here to help and we want to make things right.

Email: sales@12thmaniron.com

Phone: (208) 974-9600